FAQ's
Find answers to our most frequently asked questions.
Find answers to our most frequently asked questions.
Shipping & returns
What if it doesn’t work for me?
At MJ Essentials, your satisfaction is our utmost priority. We stand behind the quality and effectiveness of our products, and we're confident they will exceed your expectations. That's why we offer a 30-day money-back guarantee – to give you the peace of mind you deserve when making a purchase from us.
How long does shipping take?
We do our best to get your order to you as quickly as possible! If products are in stock and being delivered locally you can expect delivery within 48 hours.
For non-stock items and national orders please allow 5-14 business days.
Please note: Select special order items may take longer but will be specified at time of order.
How much is shipping? Where do you ship to?
We offer FREE shipping to Saskatoon and area!
For deliveries outside of our local service area, costs will be calculated at checkout.
We are proud to ship across Canada 🇨🇦
Can you tell me more about your shipping process?
We hand pick and pack every order with care for your delivery!
We are happy to accommodate any delivery requests.
How can I track my order?
Local deliveries- we will update you every step of the way and confirm when our driver is on the way to you!
National orders- we will send you an email with your tracking number as soon as it it shipped!
How long do custom orders take?
Custom orders vary on the size and product, please contact us for any questions regarding custom product timelines.
Find answers about our products
Products Information
Do you offer eco products?
You bet we do! We offer products for every lifestyle.
Do you offer auto-restock for business?
You bet we do!
We can come to your business on a schedule you set and service your supplies on a rotating schedule, you don't even have to order!
Where are your products made?
We try to carry as many Canadian made products as possible! We are dedicated to finding brands that are local but some of our brands are located all over the globe!
Do you offer samples of your product?
We absolutely do!
If you are a business and want to try out one of our products please contact us and we will arrange a drop off!
"Great quality products for every type of business. Customer service was superb and goes above and beyond every time. Thanks, MJ + Myranda"
Vic C. Saskatoon, SK.